Cancel/Change Order

At Rizili, we want every order to be perfect. To ensure a smooth shopping experience, please review the following guidelines for cancelling or changing an order:

Order Cancellation

Orders may be cancelled within 24 hours of purchase at no cost.
Once an order has been processed or shipped, cancellation is no longer possible.

How to Cancel:
Email support@rizili.com with your order number as soon as possible. Our team will confirm your cancellation and next steps.

Order Changes

Changes to size, color, or quantity can only be made before the order is processed.
After processing begins, changes are not possible.
If you made a mistake, consider cancelling within 24 hours and placing a new order.

Need Help Choosing the Right Item?
Our support team is happy to provide guidance on sizing, color, or product selection before checkout. Contact us at support@rizili.com.

Important Notes

Orders cannot be cancelled or changed once shipped.
For issues with the delivered item, refer to our Return & Refund Policy for assistance.

📧 support@rizili.com
🏢 Rizili LLC
📍 3080 Iowa Ave 3221, Riverside, CA 92507, United States